When should I call Giordano Associates, Inc.?

Immediately! Critical decisions must be made quickly and correctly since your financial recovery depends on a timely and satisfactory settlement. In fact, Giordano Associates, Inc.'s prompt and thorough service often protects evidence that may otherwise be destroyed or overlooked. Giordano Associates, Inc. offers an immediate on-site inspection and advice following a loss at no cost or obligation. This includes a review of applicable insurance policies, inspection of physical damages and answers to any questions that you may have.


How will hiring Giordano Associates, Inc. affect the amount of time necessary to process my claim?

Since the insurance claims process includes negotiating a settlement, the amount of time it takes to resolve a claim varies. However, an experienced public adjuster can save the policyholder invaluable time. A Giordano Associates, Inc. adjuster will know exactly what steps to take in order to expedite advances and/ or a settlement from the Insurance Company. Our experts will begin preparing estimates, completing inventories, and gathering the necessary information immediately after our engagement. With your cooperation, we will quickly have a detailed claim filed and will have initiated the settlement process.

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Can I prepare my own claim?

Sure, but it stands to reason that a public insurance adjuster who has years of experience and training can do so with more competence than the policyholder. More specifically, a Giordano Associates, Inc. public insurance adjuster will assist you in the preparation of inventories, estimates and other factual proofs of loss. He or she will handle all the necessary details for compiling and filing claims, as required by the terms of your insurance policies. Your Giordano Associates, Inc. public insurance adjuster will also confer, on your behalf, with insurance company representatives and handle all matters essential to a proper and satisfactory adjustment.

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Does Giordano Associates, Inc. handle claims other than fire?

Yes. Giordano Associates, Inc. traditionally handles losses caused by windstorm, flood, explosion, earthquake, hail, theft, vandalism, computer failure, business interruption, lightning, inland marine, and other insured perils. Moreover, with the advent of All Risk insurance policies, we will handle all legitimate losses except those that are specifically excluded from coverage. We truly believe it is in your best interest to contact us first following any loss to specifically discuss coverage issues.

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What is a public insurance adjuster?

A public insurance adjuster is an expert on the preparation, presentation and adjustment of real property, business interruption and extra expense insurance claims on behalf of policyholders. Unlike staff or independent adjusters who are sent and employed by the Insurance Company, the public adjuster is dedicated to serving only the interests of the insured public.

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Why do I need help in filing an insurance claim?

A typical insurance policy contains hundreds of provisions and stipulations as well as various riders that are constantly changing. Insurance policies also hold you to numerous contractual obligations following a loss, including but not limited to preparing a detailed claim. The burden of properly documenting an insurance claim can be as traumatic as the loss itself. Insurance companies hire experienced adjusters, forensic accountants, construction professionals, and other loss specialists to evaluate every aspect of your claim. Naturally, these experts work with your insurance company's best interests in mind. Most claimants find themselves at a severe disadvantage without a claims specialist on their loss recovery team. Policyholders who attempt to decipher complicated insurance policies and document detailed claims while in an emotional and/or technical position of weakness are often overwhelmed and under-compensated by insurance companies.


How does Giordano Associates, Inc. help?

We will analyze your insurance policy, advise you of your contractual obligations, assemble estimates of loss, compile supporting documentation, and attend meetings and inspections with insurance company representatives. In fact, Giordano Associates, Inc. will advise and assist you throughout the entire claims adjustment process. This will allow your claim to be negotiated on an even playing field with the insurance company's experts and enable you to focus on other recovery or non-related issues. At Giordano Associates, Inc. we pride ourselves on our ability to handle and resolve complex claims issues expeditiously and achieve adjustments that include everything our clients are entitled to under their insurance policies.

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What is the fee for your services?

Our fee is based on a small percentage of the recovery. In other words, we do not get paid until you get paid, or in cases where coverage is questionable, if you get paid. At Giordano Associates, Inc. we believe that we provide a value-added service by seeking to maximize your settlement and you should therefore find, at the conclusion of the claim, that our service has been financially beneficial to you.

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Is Giordano Associates, Inc. affiliated with any insurance company?

No. We are employed exclusively by you - the policyholder- not by an insurance company.

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Does Giordano Associates, Inc. sell insurance or act as insurance agents?

No. If we did so, we would become a representative of the insurance company and would no longer represent you exclusively and independently.

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